Social Media 2018
After all the increasing amounts of social media platforms, these platforms are taking over 2018.
"Facebook Messenger alone, there are more than 100,000 chatbots in use to gather information, give product guidance and take actual orders. In fact, chatbots on Facebook Messenger have been shown to increase organizational productivity by up to 3.5 times" - sproutsocial
On top of that, Instagram stories and Snapchat allows users/advertisers to use customized built filters over a period of time, this will definitely boost brand's awareness!
Welcome to the Millennial's world of social media
Last but not least, social media is definitely taking over the technology world, every year there are something new, something exciting for the people to use when it comes to communications, whether for personal use or for business because believe it or not, companies now are targeting millennials in order to make profit due to the existence of social media.
-Stephanie
